Frequently Asked Questions
Find answers to common questions about your STAUD experience
How do I determine my size?
Please refer to the 'Size Guide' button on each product page for specific measurements and fit recommendations for our ready-to-wear and footwear collections.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure quick delivery. Therefore, we are unable to modify or cancel orders once they are confirmed.
Does STAUD ship internationally?
Yes, we offer international shipping to most countries worldwide. Shipping costs and duties are calculated at checkout based on your location.
How do I care for my STAUD handbag?
We recommend storing your bag in its provided dust bag when not in use and avoiding prolonged exposure to direct sunlight or moisture.
What is a 'Pre-Order' item?
Pre-order items are pieces from our upcoming collection that can be reserved in advance. The estimated ship date is provided on the product page.
Are your products authentic?
All products sold on our official website are 100% authentic STAUD designs, manufactured with the highest quality materials.